PG
Petra G

1 reviews | Active since Feb 2024

07 Feb 2024, 08:50

impossible in terms of communication

It is impossible to communicate with this company! Telephone, Email, Whatsapp, none of these platforms work. I had an email address of one person and he also just ignores my emails (which is a simple request to remove a vehicle from the subscription). You used that "info@" address just to get a nice little reference number and that then is the end of that! I am not surprised at the huge amount of complaints this company has received on hellopeter! It is beyond frustrating!

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Feb 2024, 11:51
Official
Good Day Petra Gruner

Kindly be advised that your cancellation request has been processed as requested and confirmation thereof will be emailed to you.

Please accept our apologies for the inconvinience caused.

Regards
Customer Care Department
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