HM
Honey M

1 reviews | Active since Oct 2020

16 Sept 2025, 09:04

Im taking you to the ombudsman

Never use this company if you skip payment the next time they debit they debit for the previous months not paid n not activate your services for the current 1 they debitted on you can't debit my account on february and not activate my services and say my account is not up to date i can always pay for the months i didn't pay for an the end of our contract that's how tracking companies work i regret changing to this.... I called them multiple times i am put through to another department then the music plays forever with no assistence. They are pathetic their service is whack

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply16 Sept 2025, 09:44
Official
Good Day Honey Mpondo,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Sept 2025, 08:10
Official
Good day Honey Mpondo

This is confirmation that you have been contacted and the matter was addressed. 

Should you require further assistance please send us an email or message us on Facebook 

Kind Regards 
Customer Care Department
***