YV
Yusuf V
1 reviews | Active since Aug 2020
15 Aug 2020, 09:57
******* DEBITING OF ACCOUNTS WITHOUT PERMISSION
We do not have any contracts with this company yet they debit our account every month. Despite numerous attempts to get them to resolve, they continue to debit our account and every month we have to contact the bank to reverse the debit order. Numerous e-mails have been sent to Simon Shiba but no response.
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Matrix Vehicle Tracking's replyOfficial
17 Aug 2020, 10:20Good day Yusuf V,
We acknowledge your post and have noted the content.
Kindly note that our agent has been trying to get hold of you to no avail. Kindly advise on a suitable time that we may call again.
We can confirm that the agent has sent you information regarding your query via mail.
Assuring you of our best intentions at all times.
Kind Regards,
Kaya Payi
Customer Care Department
***
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply17 Aug 2020, 10:20
Official
Good day Yusuf V,
We acknowledge your post and have noted the content.
Kindly note that our agent has been trying to get hold of you to no avail. Kindly advise on a suitable time that we may call again.
We can confirm that the agent has sent you information regarding your query via mail.
Assuring you of our best intentions at all times.
Kind Regards,
Kaya Payi
Customer Care Department
***
Kaya Payi
Customer Care Department
***