1 reviews | Active since Jun 2012
******* behaviour and broken promises
<p>This company arbitrarily decides to add an additional product to my current product with them. They debit my account with the increased amount; I bring the matter to their attention; they promise to address; THEY BREAK THEIR PROMISE AND CONTINUE TO DEBIT MY ACCOUNT. HelloPeter is a mere courtesy as my next point of call will be the National Consumer Commission.</p> <p> </p> <p>Stop wasting my time and get your act together!!!</p>
Dear Fabian
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.
I refer to your telephonic discussion with our Retentions Department and confirm that the Value Added Services has been terminated
Please do not hesitate to contact me should you require further assistance
Kind Regards
Thato Mashimbye
Customer care supervisor
Dear Fabian
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.
I refer to your telephonic discussion with our Retentions Department and confirm that the Value Added Services has been terminated
Please do not hesitate to contact me should you require further assistance
Kind Regards
Thato Mashimbye
Customer care supervisor