ignoring my request to cancel the device after vehicle write off

<p>Hi,</p> <p> </p> <p>I have sent you emails for over a month, and even phoned in (in which the woman just told me to send an email to the cancellations department). My car was written off 17 May 2016 already and you're still deducting premiums. beyond useless customer service. beyond that, now that i checked my bank statements, the amount you deduct is higher than my invoiced amount. if it goes off again tomorrow, the first person to answer your phone will go through hell, honestly.</p>