FN
Fiona N
1 reviews | Active since Jul 2024
19 Dec 2025, 21:09
Ignoring my cancellation and wrongful debit orders
I have cancelled my contract on 29 of September 2025, got a responce confirming my email and request and told that the contract shall be cancelled end of October. To my surprise im being billed R500+ and still debited for services. Honestly their admin sucks, very much not happy with them.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
22 Dec 2025, 08:51Good Day Fiona Ngcobo,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Dec 2025, 08:51
Official
Good Day Fiona Ngcobo,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***