I would like to express my gratitude on the excellent service I received from Philani Prince Mkhize

I would like to express my gratitude on the excellent service I received from Philani Prince Mkhize. I called regarding a faulty panic button. He was so patient with me from the onset, he allowed me to vent and sympathised with me. We tested the unit while he was holding on the line. And further provide me with the control room contact because I also expressed my concern with their turnaround time, he apologised profusely and ensured that all my queries are resolved before putting down the line.