I want out of this contract

I don't know what relationship is between telematrix and Beame chase. As on both occasions for tracking the phone takes me through to telematics, but when I talk about cancellation they push me back to Beame as they claim Beame is the one deducting premiums. I am a very unhappy customer. I have been trying to cancel this tracker for over 3 months now. It just seems impossible. I tried asking them to track my car to see if their device is still functional and was told that they cannot pick my car and will let the technicians know and they will get back to me until now am still waiting. Contact has been made twice but there is no progress. Forgot to mention that the gentleman by the name Keletso was very unprofessional and rude. He decided to hangup my phone as I was still narrating my reason for the call.

The last time I made contact was assisted by the lady called Leries and she advised that she will send my cancellation request to accounts since she is not sure if my account is up to date. And as soon as they respond to her she will get back to me but till today weeks later am still waiting for her response. Tracking number is ***.

Neither have I received a call from the technicians meaning I have been paying for a device that is not serving any purpose why it was installed in the first place.

When you tell the agents about cancellation the first thing they reminded me of is the 36 months contract which in my case am way over the 36 months. The only thing I need from you Is termination of my contract. For over 3 years I have never skipped a month without paying but now I want out cause clearly I have not been getting any service. I want out.