DM
Diana M
1 reviews | Active since Jan 2014
28 Aug 2024, 07:11
I want my money back!!!!
I need to know why Beame is still debiting my account while my contract has been terminated. I have the confirmation email from them from July, yet they are still debiting my account and when you call, you just never get through to them or they keep taking you from pillar to post.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
28 Aug 2024, 07:42Good Day Stranger Mathipa,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply28 Aug 2024, 07:42
Official
Good Day Stranger Mathipa,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
DM
Diana M's updateReviewer Update
28 Aug 2024, 10:09So when the consultant cannot answer the question of why my account is being debited, they put me through to cancellations where the phone rings to oblivion and no one answers until it finally just drops. Please be serious, this is infuriating!!!!
DM
Diana M's update28 Aug 2024, 10:09
Reviewer Update
So when the consultant cannot answer the question of why my account is being debited, they put me through to cancellations where the phone rings to oblivion and no one answers until it finally just drops. Please be serious, this is infuriating!!!!