1 reviews | Active since Sept 2016
I'm unhappy and I'm also disappointed
<p>Today I lost my keys in call road side assistant and I'm told the package in on does not qualify mid year I upgraded my unit and I specifically asked for the best and I was given the one I have currently for 189 . Today I call asking for help I'm told I don't qualify. And this is not the first time that line is used to me by the way. </p>
Dear Rethabile Ramohloa
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you
We pride ourselves on superior customer service and assure you the matter does not reflect our overall service levels
I refer to our conversation and confirm that all options available to you have been provided regarding the product that you have installed.
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Custom er Care Supervisor
Dear Rethabile Ramohloa
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you
We pride ourselves on superior customer service and assure you the matter does not reflect our overall service levels
I refer to our conversation and confirm that all options available to you have been provided regarding the product that you have installed.
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Custom er Care Supervisor