AZ
Amanda Z
1 reviews | Active since Sept 2012
09 Jul 2015, 14:29
I'm being charged for a contract cancelled
I cancelled the contract on 31 March and send email and I have been charged ever since and emails are not being attended! Refund my money!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
09 Jul 2015, 17:15Hello AmandaZ,
We thank you for bringing this query to our attention.
From the outset we wish to apologise for the train of events leading to this complaint
We have tried to make contact with you on the numbers we have listed but have not been successful. We have sent you an email with feedback.
If you have not received anything, please contact our customer care line on *** during office hours or alternatively can email them customercare@mixtelematics.
Assuring you of our best intentions at all times.
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We thank you for bringing this query to our attention.
From the outset we wish to apologise for the train of events leading to this complaint
We have tried to make contact with you on the numbers we have listed but have not been successful. We have sent you an email with feedback.
If you have not received anything, please contact our customer care line on *** during office hours or alternatively can email them customercare@mixtelematics.
Assuring you of our best intentions at all times.
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
Matrix Vehicle Tracking's reply09 Jul 2015, 17:15
Official
Hello AmandaZ,
We thank you for bringing this query to our attention.
From the outset we wish to apologise for the train of events leading to this complaint
We have tried to make contact with you on the numbers we have listed but have not been successful. We have sent you an email with feedback.
If you have not received anything, please contact our customer care line on *** during office hours or alternatively can email them customercare@mixtelematics.
Assuring you of our best intentions at all times.
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We thank you for bringing this query to our attention.
From the outset we wish to apologise for the train of events leading to this complaint
We have tried to make contact with you on the numbers we have listed but have not been successful. We have sent you an email with feedback.
If you have not received anything, please contact our customer care line on *** during office hours or alternatively can email them customercare@mixtelematics.
Assuring you of our best intentions at all times.
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za