MASM
Mapaseka Audrey Setlai Mpasisetlai

1 reviews | Active since Jan 2023

08 Jun 2024, 09:55

I have sent them several emails to cancel their device and nothing is being done

I have sent them several emails to cancel their device and nothing is being done. Worse they billing me on the device which is no longer on my vehicle since january

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply10 Jun 2024, 07:21
Official
 Good Day  Mapaseka Audrey Setlai ,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply10 Jun 2024, 11:48
Official
Good Day  Mapaseka Audrey Setlai,

Thank you for allowing us the opportunity to speak to you regarding your query.

Kindly note that we did try to get in contact with you however we were unsuccessful.

Please let us know the best time to reach you or share an alternate contact number with us.

Regards,
Customer Care Department
***