I have reported 3 times that my Beame unit doesn't work, sent a direct email to the service consultant and still no feedback

Item: Matrix Vehicle Tracking
Rating: 1
Author: Chris C

I have reported 3 times that my Beame unit doesn't work, sent a direct email to the service consultant and still no feedback. 1st call logged 10/10/2024, 6 days later still no response

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

16 Oct 2024, 08:39

Good Day Chris,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply16 Oct 2024, 08:39

Official

Good Day Chris,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***