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nonhlanhla M
1 reviews | Active since Feb 2017
26 Feb 2024, 13:30
I Have cancel car tracker but they still debting and I have been handed over to debt collectors
I HAVE A PROBLEM WITH MIX TELEMATICS I CANCEL THEIR ACCOUNT LAST YEAR , THEY SAID I MUST PAY R2000 AND I DID BUT THEY STILL SAYING I AM OWING THEM AND ALSO THEY HAVE HANDED OVER MY ACCOUNT TO DEBT COLLECTORS. PLEASE HELP ME THIS PEOPLE ARE ****ING ME.
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Matrix Vehicle Tracking's replyOfficial
27 Feb 2024, 08:59Good Day Nonhlanhla Msibi ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply27 Feb 2024, 08:59
Official
Good Day Nonhlanhla Msibi ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
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