RJ
Ronelda J
1 reviews | Active since Dec 2017
04 Mar 2023, 09:08
I have been trying to cancel my contract with them for the last six days
I have been trying to cancel my contract with them for the last six days. But all I am receiving are automated responses with no option to answer my questions. If I phone them, I am also told to cancel online, but the online option has been unsuccessful. It is extremely frustrating!
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
06 Mar 2023, 09:40Good day Ronelda J,
Kindly provide a convenient time for an agent to assist. We have tried calling to no avail.
Regards
Customer Care Department
***
Kindly provide a convenient time for an agent to assist. We have tried calling to no avail.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Mar 2023, 09:40
Official
Good day Ronelda J,
Kindly provide a convenient time for an agent to assist. We have tried calling to no avail.
Regards
Customer Care Department
***
Kindly provide a convenient time for an agent to assist. We have tried calling to no avail.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
06 Mar 2023, 11:40Good day Ronelda J,
Thank you for taking our call.
We can confirm that an agent has assisted with your cancellation request.
Regards
Customer Care Department
***
Thank you for taking our call.
We can confirm that an agent has assisted with your cancellation request.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Mar 2023, 11:40
Official
Good day Ronelda J,
Thank you for taking our call.
We can confirm that an agent has assisted with your cancellation request.
Regards
Customer Care Department
***
Thank you for taking our call.
We can confirm that an agent has assisted with your cancellation request.
Regards
Customer Care Department
***