I have been going back and forth since July

Item: Matrix Vehicle Tracking
Rating: 1
Author: Jonathan S

I have been going back and forth since July. Matrix does not reply to emails don't answer there phones. I informed them that the vehicle was sold and that the new owner will take ownership. They contacted the new owner and confirmed but yet they still debit my account every month. Uslesss would rate 0 stars

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Replies (1)

Matrix Vehicle Tracking's replyOfficial

04 Oct 2024, 10:50

Good Day Jonathan Stanford,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply04 Oct 2024, 10:50

Official