RS
Renee S
1 reviews | Active since Sept 2015
07 Aug 2025, 08:57
I dealt with Monicca Mello from the Retentions department who informed us that our contracts were due for renewal and at a reduced price which really helps
I dealt with Monicca Mello from the Retentions department who informed us that our contracts were due for renewal and at a reduced price which really helps. We started the renewal process and everything was done with speedy responses and Monicca assisted immediately when I noticed our address details were slightly incorrect. Monicca amended the details immediately and resent the updated certificates within 2 minutes. Wow! What great and professional service. Thank you Monicca. We appreciate you.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
07 Aug 2025, 09:04Good Day Renee Smith
Thank you so much for taking the time to reach out to us!
We genuinely delighted to hear your positive feedback. It means a lot to us to know that our efforts to provide excellent service have made a difference in your experience.
Your kind words truly brighten our day and motivate us to keep doing our best.
Thanks again for sharing your thoughts with us!
Warm regards,
Customer Care Team
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Customer Care Team
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Matrix Vehicle Tracking's reply07 Aug 2025, 09:04
Official
Good Day Renee Smith
Thank you so much for taking the time to reach out to us!
We genuinely delighted to hear your positive feedback. It means a lot to us to know that our efforts to provide excellent service have made a difference in your experience.
Your kind words truly brighten our day and motivate us to keep doing our best.
Thanks again for sharing your thoughts with us!
Warm regards,
Customer Care Team
***
Customer Care Team
***
