i cancelled my account, they still processing the debit order

Item: Matrix Vehicle Tracking
Rating: 1
Author: tebatso S

Bad service provider, I cancelled my account with Telematics and received a cancellation letter. they still processing the debit order and I instructed them to stop debit from my bank account.

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

27 Oct 2022, 15:59

Good day Tebatso S,

Thank you for raising your concern. Kindly note that your name has been removed from the contact list. Kindly ignore any further communication.

We do apologise for the inconvenience caused,

Regards,
Customer Care Department
011 54 8090

Matrix Vehicle Tracking's reply27 Oct 2022, 15:59

Official

tebatso S's updateReviewer Update

27 Oct 2022, 16:48

Then why you still debit from my bank account if the services is canceled, it’s ***** and please refund my money.

tebatso S's update27 Oct 2022, 16:48

Reviewer Update

Then why you still debit from my bank account if the services is canceled, it’s ***** and please refund my money.

Matrix Vehicle Tracking's replyOfficial

28 Oct 2022, 09:01

Good day Tebatso S,

Kindly note that the error has been rectified and no further attempts or communication will be received.

Regards,
Customer Care Department
011 54 8090

Matrix Vehicle Tracking's reply28 Oct 2022, 09:01

Official

Good day Tebatso S,

Kindly note that the error has been rectified and no further attempts or communication will be received.

Regards,
Customer Care Department
011 54 8090