TP
Tamzin P

1 reviews | Active since May 2018

02 Dec 2020, 07:37

I am infuriated by this company. They are so quick to collect your money from your bank account but when it comes to cancelations, there is absolute silence. I have been trying to contact you for weeks to cancel my contract because my car has been sold ye

Terrible client service from Beam-e

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Dec 2020, 09:11
Official
Good Day Tamzin P

We can confirm that an agent did get in contact with you and cancellation has been processed.

Please be advised that there is 20 working days notice when cancelling as per our terms and conditions.

Confirmation of cancellation has been forwarded to you by email.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
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