How will Mix Telematics respond vehicle recovery?Cant even respond to mails sent?

Still after discussing the useless workings they send me billing, they can't even figure out their own billing needless to say how they will figure out who's vehicle has been ******. What a bunch of *********** people at MIX, they can take their outstanding debt they send me and put it somewhere where the sun does not shine!!!
USELESS COMPANY TO DEAL WITH, THEY WILL NOT BE ABLE TO FIND AN ELEPHANT IN A ROOM THESE GUYS!!!! THEY CAN'T EVEN READ OR RESPOND TO MAILS!!!!
SHOCKING COMPANY TO DEAL WITH!!!!
I WOULD NOT EVEN RECOMMEND MIX TO EVEN MY WORSE ENEMY, THAT'S HOW BAD THEIR SERVICE IS!!!!

Once again I receive smse from Mix on outstanding amounts after cancellation, how is this possible to receive different amounts on smse in the same month? Does MIX even know what they are doing??? If they can't even get an account right, how do they even know what vehicle you drive it their financial records are in such shambles???? Pathetic service once again and the level of incompetence in this company called MIX TELEMATICS if shocking!!!!! I will not settle the amount stated by MIX, they can go put that amount where the sun does not shine!!!!!

Not just a useless and *********** company to deal with, but arrogant as well. Due to my experience I would not recommend anyone to sign up with MIX for tracking of vehicles. They keep on billing even though they do not acknowledge pathetic service and they will deal with my legal team going forward. This is a shocking company and I will deal my experience on all social media platforms as far and wide as Africa's borders extends as well as news papers to share the pathetic services should I not get an call from this company MIX apologizing for their incompetence and poor customer satisfaction in writing.

Once again MIX follows up only with a call to advise the client that he owes funds for additional month added after cancellation date, how ethical is this company you can ask yourself????? Word of advice, from my experience I would not recommend MIX to any individual or company in Africa. Lets see if my account which they claim will be costing them more to recover than the bad publicity they will get from my experience which I will share with everyone on social media. Once people see the bad experience 'n well know and credible person has, what doubt will this place in their minds if they have to chose a provider or maybe thinking of cancelling their current service, if they also find this company to be *********** with just reading mails..... doubt in their minds if this company is actually competent to recover a vehicle if they can't even get their billing correct, needless to say their ability to respond for 2 weeks when contacting their customer service. I wonder how this will reflect in the eyes of the public.....

This is my problem with MIX, I clearly state the contacted me to follow up on the amount due which is in dispute and then they state they contacted me, is this not exactly what I stated in my message? How *********** do you get is the question here????? Does anyone in South Africa want to deal with these kind of *********** people employed by an *********** company????
Once again I can only confirm how pathetic this company MIX truly is!!!!
This just gives me more to produce as my frustrating experience I can show to all on social media of an *********** company with *********** people!!!

And to no surprise, I receive and sms to pay funds to avoid suspending services, did I not cancel this service but now they want me to avoid suspesion of services????? OH MY SOUL!!!! INCOMPETENCE!!!!!! INCOMPETENCE!!!!!! INCOMPETENCE!!!!!! INCOMPETENCE!!!!!! INCOMPETENCE!!!!!! INCOMPETENCE!!!!!!
KEEP GOING AT THIS MIX!!!! YOU ARE MAKING THIS SO MUCH FUN TO SHOW EVERYONE ON SOCIAL MEDIA HOW *********** YOU REALLY ARE!!!!

How ethical is this company MIX Telematics.
After sending them mails of non response and a cancellation which would have been alot earlier if they just responded to a frustrated customer. My cancellation have been mailed 1 October 2021 and would have been earlier if I have not waited for the *********** people of MIX to answer my email.
VERY ********* to charge a customer an additional month of cancellation due to their incompetence.
After spoken to Lerato Dlamini the one manager at MIX today, seems like she is not of much help either as this could not be resolved and my frustration is building with the incompetence of MIX Telematics.
What a frustrating and draining ordeal to be associated with MIX telematics and I regret ever being a customer or part of such an ********* institute billing you additional although your cancellation would have been done earlier if they only had the competence and ability to give customer service.

This is SOOOOOO interesting, after going back on the feedback on this site and reporting the cancellation and reviewing my mails and the recorded conversations with MIX......

The feedback from MIX stated clearly that my notice month is October 2021, after my call yesterday with Lerato Dlamini she stated my notice month is November 2021, seems like we are dealing with employees that do not have the ability to read statements and an *********** company and employees that does not understand their systems.

Also this is ********* of a company to send you in writing one thing but bill you additional for a month after stating the notice month. This is a ******** act!!!!

From my experience I would urge all South Africans to look into my comment and my experience on social media and determine for themselves if this is ethical and would anyone like to deal with such a company?

Then they have the arrogance to send me smse stating they are handing me over to the credit bureaus for non payment after they committed an ********* act of overcharging a customer.

I find this amazing and the public should be made aware of my experience and how ********* MIX Telematics operate with customers and the incompetence level of the employees.

So after following up from my side, SOMETHING MIT TELEMATICS ARE INCAPABLE OF DOING, I spoke to Thabang Shetshei and she confirmed that MIX Telematics have billed me incorrectly for November 2021 and have credited this billing of the ********* action towards a customer. I have asked for an appology letter which has still not been issued as well as the recording. Seems like the incompetence is consistant in Mix Telematics as to doing their work as per customer service.
How does one deal with such an *********** company like MIX? Till date I have not receive the updated statement nor a letter and this is now more than 48 hours, in fact more than 72 hours, this is pathetic customer service to say the least!!!!
When can I expect an updated statement MIX?????????
How long do I have to wait??????
Should I contact you once again from my side??????
Should I mail you again and receive yet another Case logged number with no response??????


CAN SOMEONE IN SOUTH AFRICA PLEASE ASSIST MIX IN CUSTOMER SERVICE????
MAYBE THEY SHOULD OUTSOURCE THEIR CUSTOMER SERVICE TO COMPETENT PEOPLE?????