WL
Werner L
1 reviews | Active since May 2019
21 May 2019, 11:36
How much worse can it get?
Opening the hellopeter page for MiX Telematics tells you alot about this company. 72 pages of "terrible" ratings, and 5 pages for "great" ratings. The worst I have ever seen. I had Beamies installed in both my cars, and they are both not working. The customer service is non existing. I will not reccomend this to my worst enemy. I cannot get the contracts cancelled, and the frustration continues....
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Matrix Vehicle Tracking's replyOfficial
21 May 2019, 11:59We hereby acknowledge you post and have noted the content.
From the outset we wish to state that we pride ourselves in delivering a word class service and apologise that you feel that you have not received the same.
We have tried to contact you but have not been successful.
We have tested the devices referred to in your complaint and confirm that both are working correctly.
Kind regards
Curt Fleshman
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply21 May 2019, 11:59
Official
We hereby acknowledge you post and have noted the content.
From the outset we wish to state that we pride ourselves in delivering a word class service and apologise that you feel that you have not received the same.
We have tried to contact you but have not been successful.
We have tested the devices referred to in your complaint and confirm that both are working correctly.
Kind regards
Curt Fleshman
Customer Care Department
***
Customer Care Department
***