TM
Tshepiso M
1 reviews | Active since Aug 2014
31 Mar 2023, 11:24
HOW HARD CAN BE IT BE TO DEBIT
I requested that my contract be cancelled in Jan i got a call informing me that I must give them 30 days notice contract will be cancelled in Feb to my surprise i got debited this month again.... i will be heading to the bank to reserve my money....
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Matrix Vehicle Tracking's replyOfficial
31 Mar 2023, 13:24Good Day Tshepiso Mahlangu ,
Thank you for raising your concern to us.
We can confirm that an agent has assisted and your request has been escalated to Finance Department .
The assisting agent will provide feedback once the inquiry has been is completed.
The assisting agent will provide feedback once the inquiry has been is completed.
Regards,
Customer Care Department
***.
Customer Care Department
***.
Matrix Vehicle Tracking's reply31 Mar 2023, 13:24
Official
Good Day Tshepiso Mahlangu ,
Thank you for raising your concern to us.
We can confirm that an agent has assisted and your request has been escalated to Finance Department .
The assisting agent will provide feedback once the inquiry has been is completed.
The assisting agent will provide feedback once the inquiry has been is completed.
Regards,
Customer Care Department
***.
Customer Care Department
***.