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Patience M
1 reviews | Active since Apr 2017
30 Sept 2025, 13:04
How difficult ist to get a trip log after an accident with Matrix Vehicle Tracking????
So my mom was involved in an accident weeks back, now the insurance claim is still waiting the trip log from Matrix Vehicle Tracking. I am writing this review because we have been calling them. Just a trip log, now my 60 year old mother must take a taxi from Musina to Loius Trichard to their offices because when we call they just promise to send the trip log and never do? Insurance person has been trying to contact them with no luck? what a service!
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Matrix Vehicle Tracking's replyOfficial
30 Sept 2025, 13:24Good Day Patience Mudau,
Thank you for your submission.
We confirm receipt of your inquiry, please be advised that we have tried calling the account holder with no success.
An email has been sent to the registered email address advising on the Tracking package she has.
An email has been sent to the registered email address advising on the Tracking package she has.
You can expect feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Sept 2025, 13:24
Official
Good Day Patience Mudau,
Thank you for your submission.
We confirm receipt of your inquiry, please be advised that we have tried calling the account holder with no success.
An email has been sent to the registered email address advising on the Tracking package she has.
An email has been sent to the registered email address advising on the Tracking package she has.
You can expect feedback shortly.
Regards,
Customer Care Department
***