TJ
Tracey J
1 reviews | Active since Mar 2023
25 Sept 2023, 14:39
horrific service that you can't get out of.
I have been trying to cancel this service since 2022. I posted on Hellopeter in March 2023, Still no cancellation, I have sent multiple emails still nothing, they using the fact that they can't reach me on my cellphone as an excuse to not process my cancellation. They are pathetic, do not be bambooziled into signing up with this company. You cannot reach anyone when you need to deal with your account and if you try to cancel you just can't
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
26 Sept 2023, 09:02 Good Day Tracey Jordaan ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof emailed through confirmation of cancellation to you.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof emailed through confirmation of cancellation to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply26 Sept 2023, 09:02
Official
Good Day Tracey Jordaan ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof emailed through confirmation of cancellation to you.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof emailed through confirmation of cancellation to you.
Regards,
Customer Care Department
***