PP
Precious P
1 reviews | Active since Jan 2015
10 Apr 2019, 17:09
Horrific service
Bad client service at this company, my account was paid up in February this year and now u have handed my account to Ssda for collection. What collection is this. I have been logging complaints and your ppl calling me to rectify their mistake but looks like someone is really not doing what they are paid for.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
10 Apr 2019, 18:06Good day Precious
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Kind regards
Customer Care
Matrix Vehicle Tracking's reply10 Apr 2019, 18:06
Official
Good day Precious
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Kind regards
Customer Care
Matrix Vehicle Tracking's replyOfficial
11 Apr 2019, 14:28 Good day Precious
Thank you for giving us the opportunity to speak to you regarding the query you have raised.
As per telephonic discussion, your account will be debited for the final outstanding amount which will then settle your account.
Kind regards
Michael Africa
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Apr 2019, 14:28
Official
Good day Precious
Thank you for giving us the opportunity to speak to you regarding the query you have raised.
As per telephonic discussion, your account will be debited for the final outstanding amount which will then settle your account.
Kind regards
Michael Africa
Customer Care Department
***