Horrible Service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Sandiswa M

I downgraded to the Beame tracker however I am now being charged for the one I downgraded from and the Beame tracker. So I am paying for two tracking systems!! I have called for weeks and I have not been able to get through to anyone. I am absolutely appalled by this.

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

11 Apr 2022, 16:29

Good Day Sandiswa M

We have escalated your query and we will revert to you.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply11 Apr 2022, 16:29

Official

Good Day Sandiswa M

We have escalated your query and we will revert to you.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

12 Apr 2022, 09:36

Good Day Sandiswa M

We have been trying to get in contact with you but have been unsuccessful.

Your request to cancel has been processed and confirmation has been emailed to you.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply12 Apr 2022, 09:36

Official