LM
Lelo M
1 reviews | Active since Nov 2024
27 Nov 2024, 15:53
HORRIBLE SERVICE!!!
The customer service is horrible. You will hold for hours, the people on the end of the line are as equally as rude. An account was falsely opened under my name. Months later I still don't know if this error is fixed since they keep calling me for unknown payments. I am appalled!!!!
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Matrix Vehicle Tracking's replyOfficial
28 Nov 2024, 08:09Good day Lelo M
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply28 Nov 2024, 08:09
Official
Good day Lelo M
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***