TM
Tebogo M

1 reviews | Active since Jan 2017

12 Oct 2021, 07:20

Horrible Service

My Car Was Written Off, Last Year March, Debit Order Stopped After Few Discussions. Jan 2021 My Bank Notified me of a Debit Order,

I Have been Trying to get an cancellation Quote for Three Months now,***. You Have since taken me to Debt Collectors which i have made payment arrangements and started paying, however i am still receiving Statements from you. You're RUDE ladies/Receptionist are of no help either i have been sent from pillar to post for the past three Months.

NOTE: Should i buy new car and there is a Matrix Device Installed & Paid for 36 Months or even 20Years i am taking my business somewhere else, i just don't want to be associated with the company anymore.

please sent me Cancellation Quote :(

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply12 Oct 2021, 09:38
Official
Good Day Tebogo M

We have escalated your query and will revert back to you.

Regards,
Customer Care Department
***
TM
Tebogo M's update14 Oct 2021, 13:27
Reviewer Update
Hi,

when are you planning to revert back to me?
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Oct 2021, 15:15
Official
Good Day Tebogo M

We can confirm that you have been contacted and assisted concerning your query.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
***