MS
Mmabatho S
1 reviews | Active since Jul 2023
08 Sept 2023, 07:12
Horrible service
The worst service provider ever..Their call centre is forever busy ..emails are clearly ignored let's not even talk about the WhatsApp option,it gets you no where
The actual device worked for a week and stopped to date I cannot track on the App. I've called in ,sent emails no response
Please cancel my contract
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
08 Sept 2023, 12:51Good Day Mmabatho Shai,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Technical Department to assist with arrangements.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Sept 2023, 12:51
Official
Good Day Mmabatho Shai,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Technical Department to assist with arrangements.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***
Regards,
Customer Care Department
***