PG
Paul G
1 reviews | Active since Aug 2018
16 Mar 2022, 11:18
Horrible service
I have mix telematics tracking device where you can track the car online, the app hasn't been working for more than 2 weeks now, tried calling them more than 4 times on their emergency service line which *** no answer, I kept on trying got hold of Thula Maduna who gave me attitude & I'm unable to track my car till now
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Matrix Vehicle Tracking's replyOfficial
16 Mar 2022, 11:42Good Day Paul G
Thank you for providing us the opportunity to sort out your query.
We can confirm that your app is up and working and we have provided you with an alternative emergency line.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for providing us the opportunity to sort out your query.
We can confirm that your app is up and working and we have provided you with an alternative emergency line.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Mar 2022, 11:42
Official
Good Day Paul G
Thank you for providing us the opportunity to sort out your query.
We can confirm that your app is up and working and we have provided you with an alternative emergency line.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for providing us the opportunity to sort out your query.
We can confirm that your app is up and working and we have provided you with an alternative emergency line.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***