TN
Tshepiso N
1 reviews | Active since May 2020
04 Feb 2022, 14:52
Horrible service
The service I have received from this company for tge past 2 month has been pathetic.My mistake was upgrading my tracker from Beame to Mx3 and instead of canceling the blame I'm now dealing with double debits and having to call more than 5 times to have this corrected but no instead I'm still being billed double.I will be canceling my contract with them soon.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
04 Feb 2022, 15:54Good Day Tshepiso N
Thank you for taking my call.
We have processed credits for the months of December and January, and have escalated to the Finance Department.
We do apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for taking my call.
We have processed credits for the months of December and January, and have escalated to the Finance Department.
We do apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Feb 2022, 15:54
Official
Good Day Tshepiso N
Thank you for taking my call.
We have processed credits for the months of December and January, and have escalated to the Finance Department.
We do apologize for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for taking my call.
We have processed credits for the months of December and January, and have escalated to the Finance Department.
We do apologize for the inconvenience caused.
Regards,
Customer Care Department
***