1 reviews | Active since Aug 2017
Horrible Service
<p>Stop debiting my account!!!</p> <p>For **** Sake I have cancelled on my old car I already SOLD. In fact I have now cancelled all accounts I have with you (I recently took out a new contract on my new vehicle) but I've also decided to cancel that too. I will find myself a new tracker for my new vehicle, the R950 you made me pay for the cancellation is daylight Robert (bunch of *******!!!)The level of incompetence is astonishing. I keep calling you to tell you to stop debuting my account and you keep devoting. </p>
Dear Ms Kgokane,
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to the telephonic discussion and confirm that your query has being resolved.
Kind Regards,
Ranjitha Peters
Sales Support Supervisor
Tel: +27 (0)11 ***
***
www.mixtelematics.com
Dear Ms Kgokane,
We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.
We sincerely apologize for the inconvenience caused and assure you that this incident is not a reflection of our overall service level.
I refer to the telephonic discussion and confirm that your query has being resolved.
Kind Regards,
Ranjitha Peters
Sales Support Supervisor
Tel: +27 (0)11 ***
***
www.mixtelematics.com