RS
Rachael S
1 reviews | Active since Feb 2019
14 Feb 2019, 10:53
Horrible service !
Customer service is absolutely appalling!! Trying to get through to their consultants even through my insurance company is a headache! I haven’t even had a tracker installed & I don’t even want to be associated with such a company.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
14 Feb 2019, 12:11Good Day Rachael Stevens
Thank you bringing the matter to our attention and allowing us the opportunity to speak to you.
This is certainly not a reflection of our overall service levels and assure you the matter will be dealt with internally.
Regards
Customer Care
Thank you bringing the matter to our attention and allowing us the opportunity to speak to you.
This is certainly not a reflection of our overall service levels and assure you the matter will be dealt with internally.
Regards
Customer Care
Matrix Vehicle Tracking's reply14 Feb 2019, 12:11
Official
Good Day Rachael Stevens
Thank you bringing the matter to our attention and allowing us the opportunity to speak to you.
This is certainly not a reflection of our overall service levels and assure you the matter will be dealt with internally.
Regards
Customer Care
Thank you bringing the matter to our attention and allowing us the opportunity to speak to you.
This is certainly not a reflection of our overall service levels and assure you the matter will be dealt with internally.
Regards
Customer Care