MA
Melissa A
1 reviews | Active since Aug 2017
16 Feb 2022, 12:09
HORRIBLE SERVICE
HORRIBLE HORRIBLE SERVICE
MY CAR WAS ****** ON THE 16TH OF DECEMBER. I REPORTED THE MATTER TO BEAMIE MIX TELEMATICS. MY VEHICLE WAS NEVER RECOVERED AND THE MATTER IS CLOSED. DESPITE THIS, THEY CONTINUE TO BILL MY ACCOUNT.
I HAVE BEEN CALLING FOR WEEKS TO TRY AND CANCEL WITH THEM.I HOLD ON FOR HOURS AND THE CALLS KEEPS GETTING CUT. NOW THEY SEE MY NUMBER SO THEY SIMPLY DON'T ANSWER. I LAST SPOKE TO WANDA NDEBELE AND EDWIN SELLO. THEY ALSO CUT THE CALLS. I NEED THIS COVER CANCELED AND MY MONEY REFUNDED!!!
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Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
16 Feb 2022, 14:30Good Day Melissa A
We can confirm that an agent did get in contact with you and cancellation has been processed.
Credits have been processed for the debit orders that went off.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and cancellation has been processed.
Credits have been processed for the debit orders that went off.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Feb 2022, 14:30
Official
Good Day Melissa A
We can confirm that an agent did get in contact with you and cancellation has been processed.
Credits have been processed for the debit orders that went off.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and cancellation has been processed.
Credits have been processed for the debit orders that went off.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***