MT
Mvula T
1 reviews | Active since Jan 2021
18 Aug 2023, 11:36
HORRIBLE CUSTOMER SERVICE
I cancelled my subscription within 1 month of installing their tracker,now they have handed me to the lawyers for a tracker that was in my car for less than a month.NEVER NEVER AND NEVER TRUST ANYTHING THEY SAY THESE PEOPLE
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
21 Aug 2023, 08:19Good Day Mvula Tshabalala,
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.
We apologies to the unfortunate service received the matter has been escalated to Management.
We will get back to you as soon as possible.
Regards,
We apologies to the unfortunate service received the matter has been escalated to Management.
We will get back to you as soon as possible.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply21 Aug 2023, 08:19
Official
Good Day Mvula Tshabalala,
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.
We apologies to the unfortunate service received the matter has been escalated to Management.
We will get back to you as soon as possible.
Regards,
We apologies to the unfortunate service received the matter has been escalated to Management.
We will get back to you as soon as possible.
Regards,
Customer Care Department
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