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Nikyla N

1 reviews | Active since Oct 2024

12 Oct 2024, 06:39

Horrible customer service

Never use company

This vehicle tracking company is an absolute nightmare to have Upon taking out the contract they were so quick and efficient, however upon cancelling I have so many issues I sold my vehicle in July on the 10th to be precise, I have since then been trying to cancel this service At first someone told me I needed to pay an amount of r1700, which was paid. They further went on to say I need to pay extra. My account has been debited so many times for all different amounts but no one can help me to cancel everytime I call , every person gives me a different answer I am so frustrated I will make sure no one uses this company again!

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Oct 2024, 16:42
Official
Good Day Nikyla Naidoo,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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