Horrible Customer Service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Lindi M

Horrible service, I have been trying to get in contact with Beame for weeks to cancel the tracker device as I no longer own the vehicle. The phone goes unanswered and emails are automated. Do not use this company avoid them.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

29 Jan 2025, 09:47

Good day Lindi Mantsho

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply29 Jan 2025, 09:47

Official

Good day Lindi Mantsho

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***