MN
Moremi N
1 reviews | Active since Apr 2015
13 May 2022, 12:22
Horrible customer care
Exceptionally horrible customer care and follow through. Sent an email weeks back requesting an install on an existing account, no acknowledgment nothing. Have called the Customer Care line numerous times, every time I get a commitment to be scheduled but after that it’s silence, nix. Despite other calls today I’m still twiddling my thumbs waiting. Time to look at alternatives maybe?
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
13 May 2022, 12:46Good day Moremi Nkosi
We can confirm that a consultant was in contact with you.
Forms were sent for you to fill them for a new fitment.
We apologize for the inconvenience caused.
Regards
Customer Care Department
***
We can confirm that a consultant was in contact with you.
Forms were sent for you to fill them for a new fitment.
We apologize for the inconvenience caused.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply13 May 2022, 12:46
Official
Good day Moremi Nkosi
We can confirm that a consultant was in contact with you.
Forms were sent for you to fill them for a new fitment.
We apologize for the inconvenience caused.
Regards
Customer Care Department
***
We can confirm that a consultant was in contact with you.
Forms were sent for you to fill them for a new fitment.
We apologize for the inconvenience caused.
Regards
Customer Care Department
***