DS
Danie S

1 reviews | Active since Oct 2024

24 Mar 2025, 16:45

HOPELESS TRACKER. DON"T GET CAUGHT LIKE I HAVE BEEN. MY LAST E-MAIL TO THEM. STILL NO RESPOSE.THEM

I have given you more than ample time to respond(case nr ***1). You did not. I am cancelling everything from my side as YOU are in breach of the contract. You are selling a sub standard so called tracker. I will go to PSG (Santam) and tell them my story as they said you are one of their preffed tracking companies. I have also read your company's reviews. There is not one good one. You can come and remove your so-called trackers. You misled me about how good the product was and also your customer response. I am not going to beg for service.

2025/02/27: FLP849L at Kameelfontein Estates but app shows 30km from there.

2025/03/05: FLP849L at home but app shows 3km from there.

2025/03/06: FLP849L for more than 1 hour at home but app still shows Lephalale Mall.

2025/03/06: FLP849L for more than 1 hour at home but app still shows Lephalale Mall.

2025/03/06: FLP849L for more than 1 day at home but app still shows Lephalale Mall.

2025/03/08: FLP849L for more than 3 days at home but app still shows Lephalale Mall.

2025/03/12: FLP849L at home but app shows Wildevy where I was 3 hours ago.

2025/03/10: FLP849L for more than 1 hour at home but app still shows Lephalale Mall.

2025/03/12: FLP849L at Pta East hospital but app shows Wonderboom.

2025/03/16: Can’t see DJK749L for 3 days on app.

2025/03/22: FLP849L for more than 2 days at home but app still shows Mediclinic.

2025/03/22: Still can’t see DJK749L. It has now been 10 days since I last saw it.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply25 Mar 2025, 08:40
Official
Good Day Danie Slabbert

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.

Regards,
Customer Care Department
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