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Noludwe N

1 reviews | Active since May 2020

22 May 2020, 17:01

Hellopeter help me stop Beame telematix from *****ing my money.

Hellopeter I have a complaint to make. i have a problem with Beame telematrix . 2018 2nd october i bought a brand new car at Autopedigree , when i bought my car, Autopedigree installed a tracker for me but i did not know that . I accidentally came across Beame Telematix because they advertised a tracker for cars so i went to them and told to please install a tracker in my car not knowing that Autopedigree had already installed one when i bought my car . Beame Telematix takes out money in my bank account every month even 3 times a month and it is unfair because i have other debts to pay. Autopedigree told me that Beame had no business in putting a tracker in my car because it was already installed when i bought it , so i called Beame to tell them to cancel but they said they only accept emails and i emailed them but they still have not responded to me and they keep taking money for the tracker even though i told them to remove it and that i do not need it . The tracker they installed does not even work properly. So please Hellopetter help me stop Beame Telematix from hacking into my bank and *****ing my money.

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Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply25 May 2020, 07:41
Official
Good Day Noludwe N

We have escalated your query to the Cancellations Department for further assistance.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply25 May 2020, 10:55
Official
Good Day Noludwe N

We can confirm that our Cancellations Department has been in contact with you and have provided with their email address.

You have also been advised of the outstanding amount on your account.

Regards,
Kaya Payi
Customer Care Department
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