JB
Johan B
1 reviews | Active since Jun 2023
05 Jul 2023, 09:00
Harrasment
Good day, I forward a review on 25 June 2023, which hello Peter attend to, but despite an apology from Mix telematics, on 26 June 2023. We received a call from MBD Attorneys (Sipho) on 4 July 2023, advising us that we still owe Mix telematics money. This morning we received an sms from the same Att to contact them. When will this stop? Looks to me if the one hand is not talking to the other hand. PLEASE HELP. Johan Bezuidenhout *** Acc 903274
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
05 Jul 2023, 09:34Good Day Johan Bezuidenhout,
Kindly be advised that we try to contact you however we were unsuccessful.
Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards
Customer Care Department
***
Kindly be advised that we try to contact you however we were unsuccessful.
Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Jul 2023, 09:34
Official
Good Day Johan Bezuidenhout,
Kindly be advised that we try to contact you however we were unsuccessful.
Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards
Customer Care Department
***
Kindly be advised that we try to contact you however we were unsuccessful.
Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards
Customer Care Department
***
JB
Johan B's updateReviewer Update
05 Jul 2023, 10:18My wife answer the call, asked to be called back at 10h30 await your call
Thanks
Thanks
JB
Johan B's update05 Jul 2023, 10:18
Reviewer Update
My wife answer the call, asked to be called back at 10h30 await your call
Thanks
Thanks
Matrix Vehicle Tracking's replyOfficial
05 Jul 2023, 11:06 Good Day Johan Bezuidenhout,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and advised that will refund will be processed on Friday.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and advised that will refund will be processed on Friday.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Jul 2023, 11:06
Official
Good Day Johan Bezuidenhout,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and advised that will refund will be processed on Friday.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and advised that will refund will be processed on Friday.
Regards,
Customer Care Department
***
JB
Johan B's updateReviewer Update
05 Jul 2023, 11:21Good day
Thanks for the call and explaining to us. Trust that this matter will be solved after Friday 7/7/23.
Also please ask your accounts department to stop sending my wife accounts via her e mail address for money that is not due to mix telematics
Your co operation in this matter will be appreciated.
Johan
Thanks for the call and explaining to us. Trust that this matter will be solved after Friday 7/7/23.
Also please ask your accounts department to stop sending my wife accounts via her e mail address for money that is not due to mix telematics
Your co operation in this matter will be appreciated.
Johan
JB
Johan B's update05 Jul 2023, 11:21
Reviewer Update
Good day
Thanks for the call and explaining to us. Trust that this matter will be solved after Friday 7/7/23.
Also please ask your accounts department to stop sending my wife accounts via her e mail address for money that is not due to mix telematics
Your co operation in this matter will be appreciated.
Johan
Thanks for the call and explaining to us. Trust that this matter will be solved after Friday 7/7/23.
Also please ask your accounts department to stop sending my wife accounts via her e mail address for money that is not due to mix telematics
Your co operation in this matter will be appreciated.
Johan
Matrix Vehicle Tracking's replyOfficial
03 Aug 2023, 09:32Good Day Johan Bezuidenhout,
We confirm that the refund has been processed and the aco**** has now been closed as requested.
Regards,
Customer Care Department
***
We confirm that the refund has been processed and the aco**** has now been closed as requested.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Aug 2023, 09:32
Official
Good Day Johan Bezuidenhout,
We confirm that the refund has been processed and the aco**** has now been closed as requested.
Regards,
Customer Care Department
***
We confirm that the refund has been processed and the aco**** has now been closed as requested.
Regards,
Customer Care Department
***