PN
Paseka N
1 reviews | Active since Aug 2021
30 Sept 2021, 10:26
Harrasmemy to pay for a non-existent vehicle tracker account
MixtTelematix is busy emailing me statements of a vehicle tracker that is not even active ony car, they say I owe R2307, 60 and they fail to provide me with a proof that I'm having a contract with them or either locate where my car is at the moment. Can you please guys stop harassing me and cancel that non-existent account with an immediate effect because I'm not going to pay for something I don't know.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
30 Sept 2021, 11:58Good Day Paseka N
Your query has been escalated and you will be contacted.
Regards,
Customer Care Department
***
Your query has been escalated and you will be contacted.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Sept 2021, 11:58
Official
Good Day Paseka N
Your query has been escalated and you will be contacted.
Regards,
Customer Care Department
***
Your query has been escalated and you will be contacted.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
30 Sept 2021, 13:00Good Day Paseka N
We can confirm that an agent did get in contact.
Call recording is being requested for reactivation of your account.
We will revert back to you.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact.
Call recording is being requested for reactivation of your account.
We will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Sept 2021, 13:00
Official
Good Day Paseka N
We can confirm that an agent did get in contact.
Call recording is being requested for reactivation of your account.
We will revert back to you.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact.
Call recording is being requested for reactivation of your account.
We will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
01 Oct 2021, 12:43Good Day Paseka N
We can confirm that an agent did get in contact with you and did play the call recording where you requested for the Beame recovery unit to be reactivated.
Arrangements have been made with you to settle the outstanding amount.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and did play the call recording where you requested for the Beame recovery unit to be reactivated.
Arrangements have been made with you to settle the outstanding amount.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Oct 2021, 12:43
Official
Good Day Paseka N
We can confirm that an agent did get in contact with you and did play the call recording where you requested for the Beame recovery unit to be reactivated.
Arrangements have been made with you to settle the outstanding amount.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and did play the call recording where you requested for the Beame recovery unit to be reactivated.
Arrangements have been made with you to settle the outstanding amount.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***