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Mthokozisi M

1 reviews | Active since Nov 2019

11 Aug 2023, 12:27

Harassing ********s, NCC shut this company down and all affiliations

Now these jokes have been harassing me none stop n treating to put in credit bureaus, saying I'm owing them for insurance on my car but all along I tried to call them even their so called emergency number if/or should something have happened to my car I get put on hold for hours, I had my legal team try and make contact now because of the so called over due balance I have to pay even my legal team got back to me to tell me they cant get any feedback nor reply from these thieving ****mers, on the document they sent me its in black n white that I was to start paying in the 36th month as from day one it was paid for by the dealer, how n why do these company get away with ****ming people like this why is the National Consumer Commission (NCC) do anything about such companies, if the NCC is too lazy to have something like HelloPeter plateform just log n use helloPeters database n see what these companies are doing to their people (Nation)

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Aug 2023, 08:41
Official
Good Day Mthokozisi Magubane,

Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.  

We apologies to the unfortunate service received the matter has been escalated to our Account Department.

We will be in contact with you shortly to assist with arrangements.

Regards,
Customer Care Department
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