CS
Cornet S
1 reviews | Active since May 2020
05 Aug 2020, 12:35
Hand over for not paying mix telematics
Mix telematics is handing me over because i didnt pay them from feb, i lost my job as i understand if you dont pay you are not coverd My car setteled so thenbit my choice if i wanto be coverd
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
05 Aug 2020, 13:43Good day Cornet S,
We acknowledge your post and have noted the content.
Whilst we sympathise with your current predicament the stop payment of the subscriptions does not absolve you of your contractual obligations or constitute cancellation as per the standard terms and conditions.
Based on the cancellation request received today, we can confirm that the cancellation is processed and that arrangements have been made for the outstanding amount to be settled.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Aug 2020, 13:43
Official
Good day Cornet S,
We acknowledge your post and have noted the content.
Whilst we sympathise with your current predicament the stop payment of the subscriptions does not absolve you of your contractual obligations or constitute cancellation as per the standard terms and conditions.
Based on the cancellation request received today, we can confirm that the cancellation is processed and that arrangements have been made for the outstanding amount to be settled.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Regards,
Kaya Payi
Customer Care Department
***