guess Beame won't answer if my car is ******

I have been trying to have a device installed for my insurance.<br> Tried to call on Friday to schedule fitment on the weekend.<br> But conveniently the Beame consultants who should schedule the appointments get's to leave before the rest does on a Friday afternoon. On Monday morning left 2 queries to be contacted on their website...nobody ever responded throughout the day. I had to follow up by calling to get response. Got to a tiger wheel & tyre for fitment before 5. only to find that again Sales consultants leave before the rest do at Tiger wheel & Tyre...Tried to reschedule an appointment for today by calling Beame. No answer on their line after holding on for more than a minute. Out of interest, decided to redial and choose no1 - for reporting a ****** vehicle...just wanted to check if that line at least gets answered...and guess what....no answer once again!! I just signed up yesterday and I'm really regretting this!! service is non existent...and I do not understand why any insurer would think that the risk of a ****** vehicle is mitigated by recommending to use Beame ...as the ******* would be long gone with your car...by the time you get through to Beame!! shocking!!!