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boipelomoalahi B

1 reviews | Active since Apr 2017

03 Apr 2017, 08:58

Greed of this company mix telematrix

<p>I have canceled this telematrix thing for 2 months now and they still deducting me every month it's been 2 months I have called and emailed and being told of a notice period... this is very poor service you people are behaving like ****s all you want is your dirty hands on people's money like really this is very annoying like how hard can it be to cancel and stop deducting me I'm also tired of going to the banks to reverse the money so now I have to change accounts just because you people are greedy aggggg man this is ******* </p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Apr 2017, 09:19
Official

Dear Boipelo Moalahi

We hereby acknowledge your post and have noted the content.

We refer you to the standard terms and conditions agreed to by you and would like to confirm that there is a mandatory notice period and applicable cancellation fee for any termination request.

We trust that any possible uncer*****y has been addressed telephonically.

Please contact me directly should you require any assistance.

Kind regards

Thato Mashimbye

Customer Care Supervisor