JM
Jessica M

1 reviews | Active since Sept 2014

05 May 2015, 15:58

Good, friendly and helpful service

My car was written off in an accident and I contacted Matrix to find out what happens next with my tracking unit and my contract.<br> .<br> Sheruna was very helpful, telling me exactly what I needed to do and what the deadlines were.<br> <br> Also very friendly and a good attitude, considering I was a bit upset about my car and a rather bitter in some of my emails. So great to deal with someone who actually helps you and gives you what you need.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply05 May 2015, 16:29
Official
Hello Merry7,

We thank you for taking the time to write a compliment regarding your experience with MixTelematics and our staff.

We strive for service excellence, and customer satisfaction.

I will convey the message to Sheruna.

Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za