JM
Jessica M
1 reviews | Active since Sept 2014
05 May 2015, 15:58
Good, friendly and helpful service
My car was written off in an accident and I contacted Matrix to find out what happens next with my tracking unit and my contract.<br> .<br> Sheruna was very helpful, telling me exactly what I needed to do and what the deadlines were.<br> <br> Also very friendly and a good attitude, considering I was a bit upset about my car and a rather bitter in some of my emails. So great to deal with someone who actually helps you and gives you what you need.
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
05 May 2015, 16:29Hello Merry7,
We thank you for taking the time to write a compliment regarding your experience with MixTelematics and our staff.
We strive for service excellence, and customer satisfaction.
I will convey the message to Sheruna.
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We thank you for taking the time to write a compliment regarding your experience with MixTelematics and our staff.
We strive for service excellence, and customer satisfaction.
I will convey the message to Sheruna.
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
Matrix Vehicle Tracking's reply05 May 2015, 16:29
Official
Hello Merry7,
We thank you for taking the time to write a compliment regarding your experience with MixTelematics and our staff.
We strive for service excellence, and customer satisfaction.
I will convey the message to Sheruna.
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We thank you for taking the time to write a compliment regarding your experience with MixTelematics and our staff.
We strive for service excellence, and customer satisfaction.
I will convey the message to Sheruna.
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
