NE
Nadine E
1 reviews | Active since Mar 2009
24 Mar 2021, 05:45
Give me my money back
Come on guys. This is terrible. Still waiting for my refund. When I called last week they said they would escalate the case but couldn't tell me when I'd be refunded. I have written communication that my account has been canceled, stopped the debit order but still haven't got my money back. Just shocking.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
24 Mar 2021, 09:17Good Day Nadine
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
Kindly be advised that the refund has been prepared and it will be transferred to your banking account at the end of this week.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Kindly be advised that the refund has been prepared and it will be transferred to your banking account at the end of this week.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Mar 2021, 09:17
Official
Good Day Nadine
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
Kindly be advised that the refund has been prepared and it will be transferred to your banking account at the end of this week.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Kindly be advised that the refund has been prepared and it will be transferred to your banking account at the end of this week.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***