Get ********** and smile about it!!!

February 2015 I had a recovery device installed in my car. I then called mixtel to have the device upgraded to a mx2. They agreed and I was told that this device came with a panic button. At installation I asked the technicians about the button and they told me they were out of stock but I would have it by the end of the week. A month later, no button and no communication yet my subscription was paid up front so they have their premium. I called on and spoke to a lady who said that she would have the button couriered to me with 2/3 weeks. Month later, no button. I called and sent mails only to be contacted by the Mighty rude Tanya Matthews who confidently said \oh my gosh