JB
Julie B
1 reviews | Active since Oct 2018
15 Nov 2018, 07:54
Frustrated
I have had an account for many years and have now sold one of the cars on the account and wish to cancel the one vehicle. I have tried three @mixtelematics email addresses and all bounce back. Logged a message on the website contact platform but no response. Although I will try call centre (when they open) my experiences in the past have not been fantastic.
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Matrix Vehicle Tracking's replyOfficial
15 Nov 2018, 08:20Good Day Ms Broadhead
Thank you for your post and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be e-mailed to you.
Kind Regards
Customer Care Department
Thank you for your post and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be e-mailed to you.
Kind Regards
Customer Care Department
Matrix Vehicle Tracking's reply15 Nov 2018, 08:20
Official
Good Day Ms Broadhead
Thank you for your post and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be e-mailed to you.
Kind Regards
Customer Care Department
Thank you for your post and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be e-mailed to you.
Kind Regards
Customer Care Department